Wondering how or whether you should start an online community? What to do with your existing community? How to scale or communicate with your community? How to treat your VIP community members? I can help. I offer the following services on a per-project basis or on retainer.
Projects: From building your community from scratch to scale or building a plan that will serve your company as you scale, whatever your ambitions are for your online community, I will help you get there in a clearly defined project with deliverables and milestones.
Current Community Audit: What’s happening in your online community today? How is your team structured? What tools are you using? What is working and what is not? After studying your current state of affairs, I summarize and offer a strategic program to move forward.
Coaching: If you have a specific question about your community—such as, How does or should your community fit into your company’s overall strategy? We’ll discuss it together in these productive and lively sessions. If your team needs strategic help solving a specific problem, I’m all over it.
Research: What does your community need or want? I will conduct this research and deliver actionable findings.
Staffing: I will tap my extensive network of community pros to find just the right person for your needs.
